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Make a payment and get fast, free, and secure information on your home loan.

 If your loan has closed within the last 90 days, or if you are unsure who your current loan servicer is,
please call 1-888-600-2362 or email us at

Benchmark servicing customers can access their account through this portal. You will be able to:

  • Review current loan information
  • Arrange to have your mortgage payments taken
    directly from your bank account (ACH)
  • Find pay by phone information
  • View loan activity
  • View escrow account balance and payment
  • View transaction history
  • View year-end interest and tax paid year to date and from last year
  • View your amortization schedule
  • Find contact information
  • Find tools to help you make smart mortgage decisions
  • Find answers to frequently asked questions

(for Benchmark serviced loans ONLY)


Benchmark service customers can call us toll-free.
Please have your 10 digit Benchmark Mortgage Servicing Acct # available, then
call (877) 629-6996,
Monday – Friday, 8:30 AM to 8:00 PM Eastern Time.

Insurance Claim?

Benchmark service customers can call us toll-free.
Please have your 10 digit Benchmark Mortgage Servicing Acct # available, then
call (866) 222-8118,
Monday – Friday, 8:00 AM to 8:00 PM Pacific Time
for step-by-step instructions or status.

Mail (by overnight mail, if possible) all insurance claim checks for home repairs or loss
along with a complete copy of the insurance loss claim adjustment report and any contractors bids (including any cover page)
to the following address:

Loan Servicing
Attn: Loss Draft Claims
1323 Celebration Blvd
Florence, SC 29501

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