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Our Core Values

We are a community of mortgage professionals who are united by the Benchmark Core Values. These values drive our culture, shape our paradigm, and have been the foundation of our success. This page is dedicated to helping you to understand who we are and what it’s like to work with a Benchmark representative.

We are not just another mortgage company. We are a community of professionals.

  • Relationship
  • Positive Attitude
  • Excellence
  • Dynamic
  • Success

Relationships

At Benchmark, we place our relationships above all other things—relationships come first; all other things are secondary. Our business is founded on preserving and strengthening all current and future relationships, which are the backbone of our company. Every person we choose to align with is thoughtfully and strategically selected. The Columns of Relationships are Honesty, Loyalty, Empathy, and Commitment.

Relationship

Positive Attitude

Benchmark Mortgage has made a decisive commitment to conduct ourselves with a positive attitude in all areas of our lives. We say it like this: When you reach the door to our office, walk in with a great attitude. We maintain that Attitude is everything, and it either attracts or repels. The columns of Positive Attitude are Belief, Passion, Confidence, Simplicity, and Enthusiasm.

Positive Attitude

Excellence

For us, Excellence is not merely ‘doing things well’; it is ‘doing things exceptionally well.’ At Benchmark Mortgage, Excellence is a way of thinking and of action.  The Columns of Excellence are Dedication, Strategy, Knowledge, Growth, Efficiency, and Effectiveness.

Excellence

Dynamic

Dynamic is the ‘twin engines‘ of Benchmark Mortgage.  Creativity and Innovation is our edge, and sets us apart from the pack. The Columns of Dynamic are Creativity, Innovation, Adaptability, Marketability, and Courage.

“It is how we WOW!” – Stewart Hunter, COO
Founding Partner of Benchmark Mortgage

Dynamic

SUCCESS

We strive to be successful with every relationship, goal, and endeavor we experience. Success is our gauge that ensures we are headed in the right direction. We hold that teamwork, targeted goals, alignment, planning, and profitability are the Columns of Success.

Success

This is Core Values based lending.

Kevin was helpful every step of the way. If I needed a question answered he found out the answer for me. I couldn’t have done it with out Kevin.

Leila H on Benchmark team member Kevin Murphy in Plano, TX

Benchmark stands high above All others!! Thanks so much Colin and team for All you did…to make it a Reality for us! We couldn’t be more Happy with your service! We had Great Confidence but you Exceeded that for us…Will recommend to everyone… Benchmark! 🙂

Fred & Janell R to Benchmark team member Colin Quiney in Grand Rapids, MI

Cory, and his team, deserve the highest ratings. He got me the most competitive mortgage rate with an additional “recast” feature on a jumbo loan. He actually filled-out the loan application for me (from information I provided) and was able to fund the loan within my very challenging 30-day escrow deadline. His team of loan processors worked with me to keep the amount of verification documentation to a minimum and came-up with alternative ways to meet their guidelines when I ran into difficulties trying to provide some information. It was a “smooth-sailing” experience from start to finish!

on Benchmark team member Cory DePass in Aliso Viejo, CA

Tom and his team make you feel like family and not just a number. He walks you thru all of your options and helps guide you thru the whole process. The attention he gives to his clients is untouchable. You will not get service like you get from him anywhere. 5 stars all the way.

on Benchmark team member Tom Sherman in Plano, TX

John, My Sincere thanks to you and your team. I so appreciate everything you’ve all done to get me through the process to buy my home! I will surely share my great experience with others about the great people at Benchmark.

from Mary Jane Dickson and kids to Benchmark team member John S in Grand Rapids, MI

I have put two home loans through the Ryan Grant Team and both have been flawless! I had each loan done at the same time a friend went through another lender. To say the least, that comparison was no comparison. My friends had tears and stresses and heartaches that made me so sad, while I breezed through without a care in the world, just all the joy and excitement that should come with buying a home. I know it’s because the Ryan Grant Team took care of everything for me in the background, which meant I could enjoy. I would highly, highly recommend for any home loan or refi. His team is simply amazing and on top of that, so professional and friendly!!!!!!

for Benchmark team member Ryan Grant in Aliso Viejo, CA

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